Subject Matter Expert (SME) what they do?, which SKILLS?, when are they needed? | SME vs Team Leader скачать в хорошем качестве

Subject Matter Expert (SME) what they do?, which SKILLS?, when are they needed? | SME vs Team Leader

Hi my name is Ian Hillman, lets explore information about subject matter experts SMEs. Table of Contents: 00:00 - Introduction 00:07 - What are SME skills? 00:24 - SME role in implementating training? 00:45 - What makes a good SME? 01:02 - What is SME in training? 01:11 - Why do you want to SME? 01:37 - Appropriate use of SME in job analysis? 02:00 - Work of SME in call center? 02:15 - What are the skills required for SME? 02:34 - SME vs Team Leader? 02:57 - Why should you be hired for this role? 03:18 - Is SME a good career? 03:38 - What does an expert do? 03:50 - What does an expert do? 03:59 - Why do we need SMEs? 04:21 - Is team leader higher than manager? 04:44 - What is the role of SME in IT industry? 05:06 - What are your strengths? 05:25 - How do you talk to SMEs? 05:49 - What is a SME in HR? 05:54 - What are experts called? 06:18 - Closing remarks 06:28 - Thank you.