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Well, well, well, Van Cleef is in hot water following a terrible customer service experience had by @mangomoniica. Monica experienced tarnishing on her newly bought Van Cleef Alhambra yellow good bracelet and Van Cleef handled the situation poorly to say the least (hence Van Cleef Scandal), so let's go through the main points of her experience and discuss how they should have responded, and how this affects luxury brands and luxury shopping in general...ENJOY! Monica’s TikTok -https://www.tiktok.com/@mangomoniica?... Monica’s First Van Cleef video - https://vm.tiktok.com/ZNdLhHJjX/ Athleatsnutrition’s video/ Jaclyn Sklaver - https://vm.tiktok.com/ZNdLhgexx/ ★ SHOPPING LINKS★ (all of the below links are affiliate links which means I will get a commission if you buy an item using these links (Ad) - you don't have to use them if you'd prefer not to. You do NOT get charged extra for using the below links. ALL MY LOOKS/RECOMMENDATIONS/ITEMS I USE HERE: https://shopmy.us/itscassiethorpe ★ MY FAVOURITE ONLINE STORES★ MyTheresa - https://go.shopmy.us/p-9279930 Ssense - https://go.shopmy.us/p-9279901 24S - https://go.shopmy.us/p-9279918 Saks - https://go.shopmy.us/p-9279962 LuisaViaRoma - https://go.shopmy.us/p-9279974 FWRD - https://go.shopmy.us/p-9279981 NetAPorter -https://go.shopmy.us/p-9279996 ★ WHAT I'M WEARING ★ I'm generally a UK10/US6, size 27 in jeans, size 39 in shoes. Top - https://go.shopmy.us/p-15513250 Earrings - https://go.shopmy.us/p-15513356, https://bit.ly/idylcassiethorpe - Capri Lavender ceramic link bracelet - https://go.shopmy.us/p-4538999 Thumb ring - https://bit.ly/3Owo21U Index finger ring - https://bit.ly/42lk1oQ Diamond ring on middle finger, right hand - https://go.shopmy.us/p-4799373 White ring on right hand - (my exact ring) https://bit.ly/3hXjVS9, (white ceramic, rose gold) https://bit.ly/3I5DyCf, (white ceramic, grey gold) https://bit.ly/3Wzd7ce (black ceramic, white gold) https://bit.ly/3FTeBav ★ SOCIAL MEDIA ★ ➤ instagram: / itscassiethorpe ➤ tiktok: @itscassiethorpe ★ BUSINESS EMAIL (for business enquiries only)★ ➤ [email protected] UNDERRATED DESIGNER BAGS - • 9 UNDERRATED Designer Bags NO ONE tal... DESIGNER DEBRIEF - • LATEST in Luxury fashion - Gucci TANK... WORST LUXURY ITEMS TO BUY IN 2025 - • The WORST Luxury Items to Buy in 2025... LUXURY SHOPPING VLOG AT PRINTEMPS - • Luxury Shopping Vlog at Printemps NYC...