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FAQ: TallyPrime 7.0 Bank Reconciliation - Manual Entries to Connected Services SECTION 2: THE RECONCILIATION PROCESS Q5: What's the difference between 'Cleared' and 'Uncleared' in Tally? A: This is the core concept. Uncleared: A transaction you have entered in Tally (e.g., a cheque issued) that does NOT yet appear on your official bank statement. It is pending bank processing. Q6: When I press F5 (Reconcile), Tally doesn't show my manual voucher as a match option. Why? A: Common reasons: Date Range Mismatch: Your manual voucher is outside the period you've set in the BRS screen (F2: Period). Posted to Wrong Ledger: You may have accidentally posted the transaction to a "Cash" or "Suspense" account instead of the specific Bank Ledger. Q7: How do I handle a cheque that I recorded in Tally but the bank cleared for a DIFFERENT amount? A: Do NOT force a match. This is a critical discrepancy. Identify the error: Was your entry wrong, or did the bank/recipient make an error? Correct the original voucher: If you made the mistake, alter the payment voucher in Tally to the correct cleared amount (Gateway of Tally Display Account Books Ledger find the voucher and alter it). Then reconcile: Now the amounts match, and you can use F5 to link them. Q8: I see a transaction in the bank feed for "ATM WDL" that I don't remember entering. What should I do? A: This is a classic "Missing in Books" item. In the BRS screen, place the cursor on that bank transaction. Press F5: Reconcile. Since no match will be found, Tally will prompt you to create a voucher. Create the payment voucher directly from there. It will be posted to your bank ledger and marked as reconciled simultaneously. Q9: What if I issued a cheque 6 months ago, entered it then, and it's still not showing in the bank feed? A: This is a long-outstanding "uncleared" transaction. It will remain in your uncleared list indefinitely until it clears or you action it. Action: Contact the payee to see if the cheque was lost. If it will never be cashed, you need to reverse it in your books. To reverse: Create a Journal Voucher crediting your bank account and debiting the original expense account This increases your bank balance in Tally and removes the uncleared item. Important: Once reversed, if the old cheque is ever cashed, it will appear as an unaccounted bank debit that you must then handle. SECTION 3: POST-RECONCILIATION & ONGOING MANAGEMENT Q10: After reconciling a period, can I edit or undo it? A: Yes. Reconciliation is not locked forever. Go back to the BRS screen for that period You will see the reconciled transactions. You can un-reconcile a specific transaction by placing the cursor on it After making changes, reconcile it again. Q11: Should I delete my old manual entries and only rely on the bank feed? A: No, do not delete historical manual entries. They are your original accounting record. The goal is to match and reconcile them, not replace them. For future transactions, you can shift your workflow: let the bank feed come in and create vouchers from it, minimizing manual data entry. Q12: How often should I reconcile? A: Weekly or Bi-weekly is ideal. Daily if you have high transaction volume. Never wait for the month-end. Frequent, small reconciliations are quick, easy, and prevent a backlog of problems. Set a calendar reminder. Q13: The 'Auto-Reconcile' button didn't match everything. Is it broken? A: No. Auto-reconcile uses algorithms (amount, date proximity) to suggest matches. It is conservative by design to avoid errors. It will not match transactions where: Amounts differ (even slightly). Dates are far apart. Narrations are completely dissimilar. It finds multiple possible matches (needs human judgment). Consider auto-reconcile as a helpful first pass, not a complete solution. SECTION 4: TROUBLESHOOTING & ADVANCED Q16: I think I reconciled the same transaction twice (a duplicate). How do I fix this? A: Identify the duplicate voucher. Go to the Bank Ledger and look for two similar transactions around the same date/amount. One will likely be the original manual entry, and the other might be a voucher you created from the bank feed. Delete the unnecessary one: If the voucher is not locked in a closed period, you can simply alter and delete it. Ensure you are deleting the extra one, not the one tied to your original invoice or support document. Q17: Can I reconcile cash transactions this way? A: No. Bank Connected Services and the formal BRS are specifically for bank accounts. Cash reconciliation is a separate, manual process of counting physical cash and matching it to your "Cash Ledger" balance in Tally.