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Ethical Decision Making

Several common ethical approaches, or guidelines, exist to help you make ethical choices. Understanding some of the common approaches will help you resolve ethical dilemmas that you will certainly face at work. What common approaches exist? Do you know the Golden Rule? “Do unto others as you would have them do unto you,” or “Don’t do anything to anyone that you would not want someone to do to you.” It is a lesson that our body knows, and when we follow it, we feel an immediate reward. Research shows that making a decision without using an ethical guide leads to less ethical choices. Using ethical guides at the point of making a decision helps keep you honest. If you are unsure whether a decision is ethical, talk to your boss, higher-level managers, and other people with high ethical standards. If you are reluctant to ask others for advice on an ethical decision because you may not like their answers, the decision may not be ethical. So integrity (honestly doing what you say you will do) and trust (the expectation that you will continue to do so) are important to managers. Research shows that companies with leaders who have the trust of employees have lower turnover and higher revenue, profitability, and shareholder returns.