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Managing Challenging Patients in Primary Care

Managing Challenging Patients in Primary Care Welcome to the Integrated Care Podcast from the Collaborative Family Healthcare Association, hosted by Grace Pratt with co-hosts Jennifer Thomas and Monica Harrison. In this episode, we explore the complexities and challenges of managing patients with multiple comorbidities and significant social stressors in primary care settings. We discuss the importance of advocacy, support from a cohesive healthcare team, the role of boundaries, and the power of connecting to the meaning and purpose behind our work. Join us for an invigorating discussion that sheds light on practical strategies, systems-level changes, and the vital importance of peer support in preventing burnout and fostering resilient healthcare teams. 00:00 Introduction and Icebreakers 02:18 Meet the Hosts 02:45 Pet Peeves and Personal Quirks 13:12 Main Topic Introduction 13:37 Conference Announcements and Updates 15:16 Challenging Patient Scenarios 23:44 Compassion in Healthcare 24:24 Challenges of Social Factors 26:38 Team Dynamics and Support 33:10 Setting Boundaries 42:16 Systemic Issues in Healthcare 45:00 Advocacy and Community 48:36 Provider Burnout and Support 54:46 Conclusion and Final Thoughts