Making Sense of Messy EX Data with Dan Lewis | The EX Conversation скачать в хорошем качестве

Making Sense of Messy EX Data with Dan Lewis | The EX Conversation

In this episode of The EX Conversation, host Kaz sits down with Dan Lewis, Senior Director of Internal Digital Platforms Communications at Visa, to talk honestly about one of the biggest challenges facing EX teams today: interpreting fragmented data, understanding employee sentiment, and explaining impact with confidence. Episode timeline 00:00 – 03:20 | Dan’s path into EX From law to Sesame Street to global enterprise: how Dan’s background shaped his approach to storytelling, technology, and scale. 03:21 – 07:30 | Why employee experience matters more than ever Aligning purpose, culture, and values and why employees care deeply about how organizations show up. 07:31 – 12:45 | The EX data problem Why EX data isn’t scarce, just siloed and how disconnected metrics make interpretation so difficult. 12:46 – 17:10 | Breaking down silos with AI What AI actually changes for EX leaders and why it’s about interpretation, not automation. 17:11 – 18:45 | Personalization and the move from information to action Why employees shouldn’t have to dig for answers and how tailored experiences change EX expectations. 18:46 – 25:00 | Quick-fire takes Gut instinct vs data, in-office vs remote, productivity myths, and career advice Dan wishes he’d known earlier. About The EX Conversation The EX Conversation is a podcast series from Unily that brings together employee experience, internal communications, and digital workplace leaders from across industries. Each episode features an open, practical conversation with people on the frontlines of EX: sharing what’s working, what’s hard, and how they’re navigating complexity in real time. No hype. No scripts. Just honest perspectives and hard-won insight to help EX leaders learn from each other and move the workplace forward.