10 Tips for Dealing with Angry Customers | Customer Service Skills скачать в хорошем качестве

10 Tips for Dealing with Angry Customers | Customer Service Skills

Learn how to handle difficult customer interactions with confidence in 10 Tips for Dealing with Angry Customers | Customer Support Tips. This course provides essential strategies to defuse tense situations, actively listen, and communicate effectively to turn customer frustration into positive outcomes. Whether you're in retail, hospitality, or call center support, these practical tips will help you stay calm, build rapport, and improve customer satisfaction. Gain the skills to resolve complaints professionally, de-escalate conflicts, and maintain a positive brand image. Enroll now to enhance your customer service expertise and create better customer experiences! #angrycustomer #customerservicetraining #customerservicetips Visit our TOP recommended professional development online learning platforms! ✅ Coursera | ► https://imp.i384100.net/LXvjKM ✅ Udemy | ► https://bit.ly/3Crn47i ✅ edX | ► https://edx.sjv.io/g1ZnZB ✅ 2U GetSmarter | ► https://getsmarter.sjv.io/jeeN00 ✅ Udacity (Technology) | ► https://bit.ly/3WQKEBg ✅ Foundr (Entrepreneurship) | ► https://foundr.sjv.io/xkV9n5 ✅ Lorman (HR, Compliance & Employee Training)| ► https://bit.ly/40LMGUq ✅ edureka (Technology) | ► https://bit.ly/3WBWyib ✅ 360training (Compliance & Safety Training) | ► https://bit.ly/3Q4OUJw More Resources: ✅ Join Our Free eNewsletter | ► https://bit.ly/3GXSkbI ✅Visit Our Website | ► https://www.businesstrainingmedia.com ✅Twitter | ►   / trainingbiz   ✅Facebook: ►   / businesstrainingmedia   Disclaimer: This channel is designed for educational purposes only. Any decisions or actions taken by the viewer should be made after seeking advice from a qualified professional. The channel is not liable for decisions made by viewers based on the content. The links provided may include affiliate commissions or referrals as part of our affiliation with partnering websites. Compensation is received for referrals through the affiliate network. 0:00 Introduction 0:47 CUSTOMER CAN BE ANGRY 1:17 REMOVE THE "E" WORD 1:50 PATIENCE IS A VIRTUE 2:08 CONTROL YOUR VOICE 2:35 RESTATE AND REITERATE 2:55 TAKE CONTROL OF THE PROBLEM 3:25 CUSTOMER'S EMOTIONS FIRST 4:13 FIX IT 4:26 PERSONALLY CONTACT