The hidden cost of poor client communication - and how to fix it скачать в хорошем качестве

The hidden cost of poor client communication - and how to fix it

Even the best projects can stall when client communication gets messy. Scattered emails, unclear feedback, and missed expectations eat away at trust and profit. The strongest agencies know that clear systems build confidence and keep clients coming back. In this session, Stephen Neville, CEO of BugHerd, and Richard O’Brien, Head of Product at BugHerd, share how agencies can simplify feedback, set expectations early, and make progress visible from day one. You’ll see how better communication builds stronger relationships and how BugHerd helps teams turn client comments into clear, trackable tasks that keep projects on time and on budget. You’ll learn how to: Turn messy feedback into clear, actionable tasks that keep projects moving Set client expectations that prevent rework and build trust Communicate progress in ways that boost client confidence Use BugHerd to streamline collaboration and make your agency look great to clients #agencysuccess #hostingcom #bugherd #agencylife #clientwork