How to Build a Vendor Risk Assessment Workflow in Jira Service Management скачать в хорошем качестве

How to Build a Vendor Risk Assessment Workflow in Jira Service Management

Simon and Monika from SoftComply introduce a webinar on practical, day-to-day vendor risk assessment process on top of Jira Service Management, supported by SoftComply Risk Manager Plus. They outline a procurement-to-vendor-management journey: internal new-vendor requests via JSM forms, due diligence through externally facing supplier questionnaires, risk scoring using SoftComply Risk Manager Plus risk models (impact/likelihood heat maps and multi-factor scoring), and creating mitigation actions and linked tasks. They discuss periodic vendor re-evaluations, permissions to prevent deletions, implementation timing depending on process mapping and Jira maturity, and using Jira Assets to keep vendor records synced with other systems. They also show reporting via Confluence macros, static snapshots, and SoftComply Document Manager approvals with e-signatures, and share follow-up resources, recordings, and booking links. 00:00 Welcome and Intros 00:27 SoftComply Overview 01:12 Why Vendor Risk Matters 02:29 Webinar Logistics 03:38 Procurement to Vendor Journey 06:53 Mapping the Process in Jira 07:53 New Vendor Request Form 09:29 Due Diligence Questionnaires 11:30 External Portal in JSM 14:52 Risk Table and Scoring 19:32 Mitigation Actions in Jira 20:19 Contracting and Vendor Systems 22:02 Assets Integrations and Alerts 24:40 Ongoing Monitoring and Regulations 25:24 Vendor Process Flow 27:23 Risk Model Walkthrough 32:02 Periodic Reviews Setup 33:19 Permissions And Retention 34:33 Implementation Timeline 37:34 Maintaining Risk Rules 39:05 Real World Supplier Risks 41:37 Docs And Reporting 44:38 Confluence Snapshots Signoff 47:05 Wrap Up And Next Steps