Последние добавленные видео:
CX-KPI
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3 years ago
1634 3 years ago 1:24What is the best KPI for measuring CX? – Why Customer Experience is Important–
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1 year ago
16 1 year ago 1:40Measuring Customer Experience Success: Key Elements of Effective CX KPIs and Metrics
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3 months ago
27 3 months ago 34:28184: Forget Customer Surveys; Learn the Real CX KPIs you Should be Measuring
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5 months ago
53 5 months ago 32:13Forget Customer Surveys; Learn the Real CX KPIs you Should be Measuring – Webinar from Nov 14, 2024
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2 years ago
13107 2 years ago 22:20How to measure CX
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2 years ago
Redefining Journey Management - CX metrics to measure the impact of CX on your business [FULL WEB]
KPI
269 2 years ago 40:11 -
4 years ago
154 4 years ago 4:09Learning to Speak Their Language: Tying CX Metrics to Organizational KPIs
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2 years ago
29 2 years ago 3:42CX-EX Product Demonstration: Managing Customer Experience KPIs for 100% of calls for better CX
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8 years ago
168 8 years ago 2:14How TNT Achieved Customer Focus with One KPI
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5 months ago
476 5 months ago 5:17How to measure customer experience (CX)
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6 years ago
162 6 years ago 31:43Gustavo Imhof - CX Metrics and KPIs in the Age of A.I. - S2 E17 - Voices of CX Podcast by Worthix
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6 years ago
621 6 years ago 2:09How To Measure CX | Leading in Digital | Cognizant Switzerland
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6 years ago
175 6 years ago 2:14CX Measurement for Success
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5 years ago
112723 5 years ago 12:42How To develop great KPIs (Key Performance Indicators) for your business, department or project
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1 year ago
430 1 year ago 1:12:30Utilizing Performance Metrics and KPIs
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6 months ago
62 6 months ago 10:04Measure What Matters: How to Choose the BEST Customer Experience KPIs | SupportNinja
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1 month ago
5 1 month ago 2:18What are Key CX Metrics and how AI is changing the way they can be measured.
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Streamed 5 years ago
75 Streamed 5 years ago 44:10CXNext Live: KPIs That Live Up to Their Name: CX Success Metrics That Work