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Innovation has its greatest impact when technology is used to elevate human potential. The No Fear, No Failure Innovators' Circle highlights leaders who not only advance breakthrough ideas but also ensure that progress is rooted in humanity, dignity, and purpose. Today, I am pleased to feature Dr. Shih-Yin Ho, CEO, healthcare entrepreneur, and pioneering AI Humanist. With more than twenty years of experience across digital health, data analytics, and clinical research, Shih-Yin (or Yin) has led organizations through transformational shifts, including transitions to SaaS models and enterprise-level modernization. She also served as interim CEO of Veradigm, guiding the company through a defining period of change. Yin’s innovation shines through her vision of AI Humanism, a concept she introduced to ensure that artificial intelligence in healthcare enhances care rather than replaces it. Her perspective and investigation into how Ambient AI Scribes could reduce administrative burden and give physicians more time with patients, but also how the current design can also create a cognitive burden on physicians having to correct the AI-generated notes- demonstrates while AI can improve both efficiency and compassion, how it is integrated should also consider the effect on the user-- both intentional and unintended. She encourages organizations to create safe spaces for new ideas and to adopt AI solutions grounded in ethics, empathy, and respect for human well-being. Yin reflects the No Fear, No Failure principle of Customer First, reminding us that innovation must always serve people first. Her leadership offers a thoughtful, values-driven path forward for AI in healthcare. She is the author of a new book called Rushing Headlong: Health IT's Legacy and the Road to Responsible AI- a book that explores the evolution of health information technology-- from internet days to the rise of generative AI -- and examines how good intentions can result in poor system design when key voices and users' preferences are overlooked. The Innovators' Circle celebrates leaders like Dr. Ho who challenge us to imagine a future where technology strengthens human connection and supports better care for all. No Fear, No Failure: Five Principles for Sustaining Growth Through Innovation will be available in February 2026. Learn more or pre-order your copy here: https://cup.columbia.edu/book/no-fear... https://www.amazon.com/Fear-Failure-P... https://www.barnesandnoble.com/w/no-f... https://bookshop.org/p/books/no-fear-...