Metrics that Matter in the Age of AI: Reinventing Experience Management with Agentic AI. скачать в хорошем качестве

Metrics that Matter in the Age of AI: Reinventing Experience Management with Agentic AI.

Join us for the third webinar in our series on reinventing experience management with Agentic AI. In this engaging panel discussion, industry experts from Datamatics and global CX leaders dive deep into how AI is transforming the way organizations measure and improve customer experience metrics. The session covers the evolution from traditional metrics like NPS and customer satisfaction to advanced, AI-driven criteria such as speed of resolution, personalization, emotion and sentiment tracking, trust, and transparency. You’ll learn: Why legacy metrics often fall short in the AI era and how to address their blind spots​ How agentic AI is driving real-time feedback, automation, and better customer outcomes​ Practical strategies and frameworks for integrating AI into feedback management and CX platforms​ The importance of emotion, effort, and trust in building lasting customer relationships​ Actionable advice on implementing next-generation metrics and responsible AI practices​ To know more about our Agentic AI offerings, visit us at: https://www.datamatics.com/intelligen... To know more about our CMS offering, visit us at: https://www.datamatics.com/experience... 👉 Subscribe to Datamatics Channel -    / datamaticsglobal   ► Like us on Facebook -   / datamatics   ► Follow us on Linkedin -   / datamatics-global-services   ► Follow us on Twitter -   / datamatics   ► Subscribe To Datamatics Blogs - https://blog.datamatics.com/