Ep 202 How Trust, Feedback, and Validation Turn Staff into Stakeholders | Jenny Alday Townsend скачать в хорошем качестве

Ep 202 How Trust, Feedback, and Validation Turn Staff into Stakeholders | Jenny Alday Townsend

In this episode of The Stroke It Podcast, host Jenny Townsend turns a last-minute guest no-show into something even better: a real, unscripted conversation with two powerhouse team members from Music Compound. Membership Director Alyssa and instructor/operations leader Taylor pull back the curtain on what it’s actually like to work inside a fast-growing, creativity-first organization — the wins, the culture, and yes, the things they’d love to improve. You’ll hear how Jenny uses validation, flexibility, and growth opportunities to keep her team invested — and you’ll also hear, very honestly, where too many Slack channels or rapid-fire ideas can overwhelm people on the front lines. Alyssa talks about being “all in” since 2017, why being seen matters more than perks, and how choosing a word of the year has helped her stay grounded. Taylor shares how teaching, band programs, and on-stage student wins fuel him — and why leaders need to understand the actual day-to-day of their people if they want long-term buy-in. It’s candid, team-centered, and a perfect listen if you lead people, want to build a stronger culture, or just love hearing how a creative business keeps its heart. -- What You’ll Hear in This Episode ✅ Why Jenny brought the Music Compound team on at the last minute — and why showing off your people matters ✅ Alyssa’s journey from “every role in the company” to key leader (and why words of affirmation keep her going) ✅ How validation, inclusion, and being “in the loop” make team members feel essential ✅ Where communication can break down — too many channels, too many ideas, not enough filters ✅ The power of choosing a word of the year to guide mindset, family, and work ✅ Taylor’s perspective from the teaching side: energy management, student performances, and keeping music fun ✅ Honest feedback for leaders: slow down on reacting, understand your team’s actual workload, and simplify communication ✅ Why culture at Music Compound = community through music ✅ The reminder everyone forgets: tell people when they’re doing a great job — out loud, and often Chapters 00:00 Welcome and why today’s episode is a little different 02:15 Meet Alyssa — membership director, culture carrier, and words-of-affirmation girl 07:40 What validation looks like on a real team (and why being included matters) 12:30 Honest feedback for leaders: reacting slower and streamlining communication 16:55 The “word of the year” practice and how it spills into family life 20:40 Student performances, parents in the audience, and why it never gets old 24:05 Meet Taylor — musician, band leader, and back-of-house operator 28:10 Love languages at work: quality time, shout-outs, and feeling seen 32:45 Culture at Music Compound = community through music 37:20 Where leaders can improve: know your people’s actual day-to-day 42:00 Energy, teaching, afternoon schedules, and staying fueled 47:10 Why praise should be spoken, not saved — “give people their flowers now” 50:30 Jenny’s closing encouragement: vision, action, and turning dreams into reality 🍋 Get in touch + check out my courses! Instagram:   / jennyaldaytownsend   Facebook:   / jennyaldaytownsend   Website: jennyaldaytownsend.com Podcast: https://strokeit.buzzsprout.com/ Email: contact@jennyaldaytownsend.com