#36 - What Climbing Kilimanjaro Taught Me About Hospitality скачать в хорошем качестве

#36 - What Climbing Kilimanjaro Taught Me About Hospitality

Donate to Melanie's Ascent: https://www.melaniesascent.ca/ Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! https://www.vbt.io/BookingCalendar/15... Peter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in hospitality, service excellence, and tourism's real impact on communities. In this episode, Peter shares stories from 8 days on the mountain with 11 hikers and 55 crew members, revealing how Tanzanian guides and porters delivered six-star service at 19,000 feet. From tables and chairs set up for tea breaks to porters thanking tourists for meaningful work, the experience reshaped Peter's understanding of what great hospitality actually means. Plus: The AI revelation Peter had on the flight home that changed how he thinks about technology in tourism. Chapter Timestamps: 00:05 – Intro & Melanie's Ascent Fundraiser 01:17 – How This Trip Started 04:16 – Fundraising Success ($300k+) 04:24 – Trip Preparation & The Team 05:55 – The Numbers: 11 Hikers, 55 Crew, 8 Days 06:24 – Altezza Travel & The People of Tanzania 09:06 – Direct Impact of Tourism on Livelihoods 12:12 – Cultural Experience: Singing, Dancing, Traditions 14:50 – Technology on the Mountain 18:40 – Internet Connectivity & Future Implications 22:18 – Summit Night Experience 24:43 – Post-Trip: Vibe Working on the Flight Home 26:37 – Creating a Calendar with Claude AI at 38,000 Feet 29:49 – AI Adoption Insights from Fellow Hikers 34:23 – Service Excellence Lessons for Tourism 42:08 – Tipping Culture Reality Check 45:17 – People & Culture First Listen on Spotify: https://open.spotify.com/episode/3DlB... Subscribe to our newsletter: https://tourismainetwork.substack.com/ Follow Tourism AI Network Instagram:   / tourismainetwork   X (Twitter): https://x.com/TourismAINet Facebook:   / tourismainetwork   LinkedIn:   / tourism-ai-network   Website: https://tourismainetwork.com This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere. Want to launch your own? Try Riverside here: https://riverside.sjv.io/Z64Y71 #AIinTourism #Hospitality #TourismAI #ServiceExcellence #Kilimanjaro