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In this episode of Regenerative Inspiration, we’re in Phoenix, Arizona with Eric Gilbert (CTS) — President/CEO/Partner of FOH Productions and founder of Roadcase.com — for a behind-the-scenes walk-through of what it takes to turn a creative vision into a flawless live experience. Eric shares how FOH and Roadcase were built on a simple standard: do the work other companies won’t — the “last 10–20%” that’s often the hardest, but makes all the difference. From starting in a garage in 2008 during a brutal economy, to building systems that technicians instantly recognize as “thought through,” Eric breaks down the mindset, culture, and fundamentals that power real excellence. We also dig into adversity: the early moments where everything felt uncertain, the customer-service mistake that accidentally created a competitor, and the gut-punch of COVID — losing 90% of business, dropping from 70 employees to 9, then rebuilding to 140+. Along the way, Eric shares the leadership principles that kept his team aligned, including “blameless problem solving” and creating clear, actionable “fundamentals” your team can actually use. Plus: if you’re a student, career-changer, or a young person looking for a path — Eric explains why AV, LED, and video are booming, why there’s a technician shortage, and how technical curiosity can turn into a real career. As one colleague put it on LinkedIn: Eric is “by far the most credible and experienced Technical Director” they’ve worked with — and somehow still stays humble. If you work in experiential, corporate events, production, or manufacturing — or you’re building a culture that refuses to settle for average — this one’s for you. Connect with Eric / Learn more: LinkedIn: / eric-gilbert-cts-60b66540 FOH Productions: https://fohproductions.net Roadcase: https://roadcase.com