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Season 4 Episode 6: Hosted by Mick Twomey and Jessica Assefa, the Rising Stars podcast spotlights the innovators, leaders, and changemakers shaping the future of Medicare Advantage and healthcare quality. CMS Plan Preview 2 (PP2) just landed. What now? Mick and Jessica sit down with Brendan Genarelli, Director of Medicare Stars and Quality at Johns Hopkins Health Plan, to unpack tougher cut points, the reality of 100% operational targets, and what plans can still influence before year-end. Tune in to explore: ➡ How PP2 shifts the landscape, why many cut points moved up, and what that means for plans that forecasted using last year’s thresholds ➡ How to use QI wisely by verifying calculations, requesting QI worksheets, and preventing mismatches that can swing overall ratings ➡ Practical EHO4all strategies: Identify your SRF population, listen to D-SNP calls, know your geography and access barriers, meet people where they are, and align quality with clinical work ➡ A step-by-step approach to Q4: Identifying measures on the cusp, refining targets, and reallocating effort where you can still move the needle for 2027 #PressGaney #humanexperience #pgpulse – Follow Press Ganey LinkedIn: / press-ganey-associates Twitter: / pressganey Facebook: / pressganey – About Press Ganey Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States.