Sidebar Speaker Series: The Art of Influence: How to Win Hearts, Minds, and Deals with Milam Miller скачать в хорошем качестве

Sidebar Speaker Series: The Art of Influence: How to Win Hearts, Minds, and Deals with Milam Miller

This is a Sidebar conversation with Milam "My-lum" - the founder of Be Confident and Kind, a leadership and soft skills consultancy. Milam spoke about the art of influence, emphasizing the significance of confidence, kindness, and building authentic connections in leadership, illustrating it through his personal experiences and a framework for effective communication. Key Insights This is a Leadership and Professional Development discussion led by Milam Miller—the founder of Be Confident and Kind, a consultancy specializing in leadership and soft skills. Milam shared invaluable insights on the art of influence in leadership roles. Here are seven key takeaways that senior executives can start implementing right away: Listen to Learn Practice Active Listening: Listening attentively and asking follow-up questions fosters trust and rapport with colleagues and clients. Utilize the 3L Technique: Lead with curiosity, label emotions expressed, and loop back their words to confirm understanding. This builds strong connections. Acknowledge and Affirm Validate Perspectives: Recognize and appreciate others’ viewpoints and concerns to enhance communication and understanding. Use the AMP Technique: Appreciate the other’s perspective, mirror key concerns, and pivot toward mutual goals to keep the conversation constructive. Tell Stories with Data Use Engaging Narratives: Combining storytelling with factual data engages your audience and establishes credibility. Paint a Clear Picture: Articulate your vision succinctly and back it up with tangible data to drive your message home effectively. Simplify the Next Step Seek Clear Agreement: After discussions, specify one clear next step to avoid confusion and ensure everyone is on the same page. Use the YES Technique: Yield to momentum by eliminating distractions and presenting a straightforward, actionable item to proceed. Overcome Obstacles with Optimism Keep a Positive Perspective: Embrace challenges as opportunities by maintaining an optimistic outlook, which can foster resilience in negotiations. Use the POV Technique: Pause to assess the situation, observe potential obstacles, and validate concerns before reframing them for a solution-oriented approach. Cultivate Emotional Connections Employ Empathy in Interactions: Understand the emotions and motivations of others to create deeper connections that facilitate influence. Be Authentic and Relatable: People are more likely to respond positively when they feel recognized and understood on a personal level. Build Trust for Influence Establish a Foundation of Trust: Trust is critical—strengthening relationships through consistency and reliability will amplify your ability to influence effectively. Reflect and Adapt: Be willing to adapt your approach based on feedback and observations to ensure you remain aligned with others’ needs and perspectives. By integrating these strategies, executives can enhance their influence and effectiveness in leadership roles, ultimately driving better results in their organizations.