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Read the blog 👉 https://salesgravy.com/how-to-save-ne... — Account managers who inherit neglected customer accounts face a critical challenge: rebuilding trust with clients who feel taken for granted. Jeb Blount and Will Frattini from ZoomInfo break down the exact strategy for salvaging neglected accounts and repositioning yourself as a high-value partner instead of a transactional vendor. Learn the human-to-human approach that actually works, how to triage 50 accounts fast, and the 30-60-90 day stabilization plan that turns ignored customers into loyal relationships. Key Takeaways: 🎯 70% of customers leave because they feel taken for granted, not because of price or product issues 🎯 The honest, human approach to reconnecting with neglected accounts that rebuilds trust fast 🎯 How to segment and prioritize your account book using revenue and risk to maximize your time 🎯 Why listening (not pitching) is your most powerful tool when customers have been ignored 🎯 The retention secret: Small, consistent touchpoints compound into massive account growth 🎯 Using AI tools to find low-hanging fruit and personalization opportunities in your CRM data #accountmanagement #customerretention #salestraining #jebblount #salesgravy #b2bsales #customersuccess #sellmore #fanaticalprospecting - Jeb Blount is the founder and CEO of Sales Gravy, and the author of 17 books. He is among the world’s most respected thought leaders on sales, leadership, and customer experience. He helps sales organizations reach peak performance fast by optimizing talent, leveraging training to cultivate a high-performance culture, developing leadership and coaching skills, and applying more effective organizational design. Through his global training organization, Sales Gravy, Jeb advises many of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities and delivers training to thousands of participants in both public and private forums. Jeb delivers keynote speeches and training programs to high-performing sales teams and leaders across the globe. To schedule Jeb to speak at your next event, call 1–844–447–3737 or visit https://www.jebblount.com. - You can find Jeb's best-selling books here: The LinkedIn Edge: https://a.co/d/0SSr2mM The AI Edge: https://a.co/d/b9AU5HB Sales EQ: https://amzn.to/2O5TmH1 Fanatical Prospecting: https://amzn.to/2Y2e3rW Objections: https://amzn.to/2u7RnJ5 Free Resources: https://salesgravy.com/resources/ For more free sales training tips go here: https://www.salesgravy.com — Follow Jeb Online Here: Instagram: / salesgravy Facebook: / jebondemand LinkedIn: / jebblount Website: https://www.salesgravy.com Twitter: / salesgravy Podcast: https://www.salesgravy.com/jeb-blount... Blog: https://www.JebBlount.com — 👍 Thanks for watching! Don’t forget to subscribe and level up your sales game. I drop new videos almost every day to help you close more deals and crush your goals. 💬 I’d love to hear from you! Drop a comment below and say hello. 🔔 Subscribe now!