Episode#3 NuvoTALKS Shaping the Future: AI, Data, and the New Salesforce Architect скачать в хорошем качестве

Episode#3 NuvoTALKS Shaping the Future: AI, Data, and the New Salesforce Architect

In this episode, host Marc-Anthony sits down with Dr. Juan Trujillo—former Nuvolar pioneer and now CTO at Westbrook—to unpack the rapidly evolving landscape of AI in the Salesforce ecosystem. Juan shares his journey from employee #6 at Nuvolar to leading innovation at Westbrook, where he blends hands-on technical work with executive strategy. Together, they explore how top consultancies are navigating AI adoption, the rise of Agentforce, and the critical role of Data Cloud in unifying customer data for more intelligent, actionable systems. This conversation dives into the practicalities of AI implementation—from certification philosophies ("like a visa") to real-world ROI, organizational readiness, and the emerging consumption-based Salesforce AI model. Juan also weighs in on disruptive trends like DeepSeek and the Jevons Paradox, forecasting a future where AI becomes cheaper, more powerful, and more embedded than ever before. Whether you're a Salesforce professional, consultant, or strategist, this episode offers insight into the skills, tools, and mindsets needed to thrive in an AI-driven future.