The Trust Factor Elevating CX Through Better Data for Commercial Success in Life Sciences - Partner скачать в хорошем качестве

The Trust Factor Elevating CX Through Better Data for Commercial Success in Life Sciences - Partner

In this powerful session hosted by Focal CXM and Datagaps, Mary Gainor Kirchner   / mary-gainor-kirchner-60a1a61  , Adithya Buddhavarapu   / theoracle   (CEO, ‪@focalcxm‬) and Anand Rao   / anandraovala   (GTM Leader, ‪@datagaps‬) dive deep into why data reliability is the foundation of customer trust, compliant experiences, and commercial success in life sciences. Key topics covered: Rebates process challenges (animal & human health) and how to ensure accurate, timely payouts Veeva Vault CRM → Salesforce migration: protecting data integrity before, during, and after cutover Automating Power BI / Tableau report validation to eliminate manual checks and build executive trust Live demos of data reconciliation, observability, and validation flows The future: vertical/agentic AI-driven observability tailored to life sciences processes Whether you're in commercial ops, market access, IT, analytics, or compliance — this session shows practical ways to create trustworthy data pipelines ready for AI and analytics. Timestamps (key moments): 0:00 – Welcome & Agenda 1:01 – Speaker Introductions 1:43 – Focal CXM Overview & Life Sciences Data Challenges 5:03 – Use Case 1: Rebates Management 7:45 – Use Case 2: Veeva to Salesforce Migration 9:22 – Use Case 3: BI Reporting Trust (Power BI/Tableau) 12:42 – Datagaps Platform Introduction 30:49 – Live Demo: Rebates Data Validation 31:12 – Live Demo: Veeva ↔ Salesforce Comparison 33:22 – Live Demo: Power BI Automated Testing 35:26 – Future Vision: AI + Vertical Observability 37:05 – Live Q&A Highlights 43:04 – Final Thoughts & Closing Learn more: 🔗 Focal CXM → https://focalcxm.com 🔗 Datagaps → https://datagaps.com If you have questions after watching, drop them in the comments — the team would love to hear from you! #LifeSciences #DataReliability #CommercialExcellence #RebatesManagement #Veeva #Salesforce #PowerBI #DataValidation #AIObservability #PharmaData #CustomerTrust