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Kent is the Vice President of Research & Design at Amplinate. His work is about enabling authentic human connection and amplifying what resonates for people. Prior to Amplinate, he worked in Silicon Valley before joining Microsoft. Within various incarnations of Office, Office 365, and Microsoft 365 - including client, web, and mobile software and services -he took on various roles in product research. Kent also loves to travel, read eclectically, follow Formula 1 racing, and travel on twisty roads by motorcycle. In this episode of The UX Chronicles, Kent shares how the world of UX shaped over the past couple of decades and what the future holds for UX Research. ***************************************** Time stamps: 0:45 - Introduction 4:00 - With your 25+ years of experience, how has the world of UX evolved over time? 10:08 - How has the collaboration changed/ evolved? 11:36 - Any Aha moments from a research study that was pivotal for a product. 17:20 - Challenges in figuring out a new field of that time such as UXR? 23:40 - What is a usability lab? 29:05 -With AI, the economic condition and decline in UX jobs, is this end of UXR? 32:14 - Thoughts on big tech companies outsourcing UXR jobs to other countries 37:30 - Any tips for future UXRs and job seekers ******************************************* In The UX Chronicles, I talk with top UX researchers from across the industry to discuss their career journeys, the evolution of user experience research, and what’s on the horizon for the field. #TheUXChronicles #UXResearch #Conversations #UserExperience #UXJourney