5 Skills for Validating Other's Emotions to Access Their Best Self скачать в хорошем качестве

5 Skills for Validating Other's Emotions to Access Their Best Self

How do you manage someone's emotions to access their best self? It can be hard, especially when they seem to be acting in an irrational way. In this video, we review the five key micro-skills suggested by the communication skills literature to effectively validate and defuse strong emotion. Plus, the key skill that is essential to making all the others work... Got feedback for me? Great! I'm always trying to make my videos better and more relevant. Let me know what you think in the comments section. If you'd prefer to give your feedback anonymously, you can use this link: https://form.jotform.com/220956936353060 0:00 - Why You Need to Access THEIR BEST SELF 1:57 - Naming the Emotion 2:01 - Normalising for the Population 2:08 - Understanding the Driver 2:15 - Respect, Praise and Appreciation 2:28 - Supportive Statements 2:36 - Explore 2:41 - Bonus: The Key to Effective Empathy I really hope you enjoy the video. If you love it, make sure you hit that like button and subscribe to the channel. If you don't want to miss any future videos ring the notification bell 🔔 and you'll be notified whenever I put a new video out. Don’t forget to share with your friends and family. Maybe share it with YOUR BOSS! Thanks for watching and I'll see you in the next video. Watch More Of My Videos here: Name the Emotion & Normalising for the Population    • Respond to Emotion by Naming It   Understand the Driver    • Respond to Emotion by Understanding the Dr...   Respect, Praise and Appreciation    • 5 things I've Learned About Using Respect,...   Supportive Statements    • What's a Supportive Statement, and How Wil...   Explore Their Story    • Defusing strong emotions - how to consolid...   The Commonest Mistake in Responding to Emotion    • The Commonest Mistake in Responding to Emo...   An Overall Approach for De-escalating Stong Emotion    • De-escalating Challenging Emotions in Othe...   Sunday Synapse Newsletter: If you're interested in joining a great conversation on effective communication skills, emotionally intelligent leadership and what it is to lead a good life, you can sign up to my weekly newsletter, the "Sunday Synapse" here: www.haydenrichards.com.au 🙂 Twitter:   / nonlinearzero   LinkedIn: www.linkedin.com/in/hayden-richards-9361a319a Website: www.haydenrichards.com.au ☀ Relevant Hashtags: #difficultconversations #emotionalintelligence #communicationskills #relationships #cognitiveskills #communication #conversations #conversationskills #effectivecommunication #effectiveconversations #osce #calgarycambridge #emergencymedicine #paramedic #litfl #medicalstudent