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The Future of Hospitality Communication

The Future of Hospitality Communication ----------------- Alex Sambvani, CEO and co-founder of Slang.ai, is transforming how restaurants handle customer interactions with cutting-edge voice AI. Before launching Slang in 2019, Alex worked in data science at Spotify, where he gained firsthand experience in scaling AI solutions. Now, he's applying that knowledge to revolutionize hospitality communication. In this episode, we cover: ✅ How Spotify's AI insights shaped Slang.ai's development ✅ Why voice AI is a game-changer for restaurants and hospitality businesses ✅ The challenges of pricing AI products and learning on the go ✅ Slang.ai’s approach to customer segmentation and growth ✅ The future of AI-driven guest interactions and multi-product pricing If you're in the hospitality industry, this episode is packed with insights on leveraging AI to improve efficiency and guest satisfaction. ----------------- 🚀Focus on growing your SaaS, we’ll handle the billing! Visit 👉https://schematichq.com ----------------- ⏳ Chapters: 00:00 Introduction and Background 06:02 From Spotify to Entrepreneurship: Why Voice AI? 14:18 Customer Conversations and Narrowing the Use Case 21:45 Designing Simple and Scalable AI Solutions 30:29 Early Pricing Experiments: Finding Willingness to Pay 37:12 Why Pricing and Sales Should Be Taught in School 39:15 Learning Pricing on the Fly as a Founder 42:25 Optimizing for Adoption vs. Revenue in Pricing Decisions 44:40 Future Vision: Preparing for Multi-Product Pricing and Complexity ----------------- #️⃣Hashtags: #hospitalityindustry #voiceai #restauranttech #aiinbusiness #b2bsaas