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This is the FULL version of video previously posted and contains a summary of all 14 Management Principles of W. Edwards Deming explained by David Hutchins, who has had an illustrious career in Quality Management spanning over 50 years! He personally collaborated with Joseph Juran and Kaoru Ishikawa for work on process improvement and Quality. He holds unique back-story insights into the work of Walter Shewhart and W.Edwards Deming. This talk was presented March 11th 2020 In Newcastle-upon-Tyne England to a group organised by John Dennis ( Lean Six Sigma Training LTD ) and including delegates from the Oman government and the BPM specialists ENVISO from Romania. Many priceless anecdotes from the man who has seen the good, the bad and the ugly of Management styles all around the world for over 50 years. David explains the correct use of KPIs, PDCA, Strategic Planning, Manager-Worker relations, Open-loop vs Closed-loop management systems...and much much more.