Interview with Daniel Kapffer, COO скачать в хорошем качестве

Interview with Daniel Kapffer, COO

Discover the biggest AI levers in banking, from boosting customer support efficiency and handling documents to improving investment decisions and reaching new clients. This is how AI transforms the value chain. 00:00 – Introduction and Role at Deka 01:50 – Why AI is Currently Underrated 03:15 – The Journey: From Innovation Culture to AI Implementation 04:45 – Building Custom Tools and the Critical Role of Data 06:30 – Legacy Systems vs. New Incumbents 08:15 – Efficiency Levers: Customer Support and Document Handling 09:45 – AI in Asset Management and Investment Quality 11:00 – Regulatory Barriers and AI Prototypes in Investment Advice 12:15 – Experiments and Risks in AI-Driven Portfolios 13:45 – People and Transformation: Strategy and Job Security 15:15 – Leadership’s Role: Experimentation and Scaling 16:45 – Unlocking Value through Lighthouse Cases 17:45 – Key Learning: The Reality of Maintenance and Run Costs 19:15 – Innovation Through Community Exchange 20:15 – Personal Vision: Eliminating the Keyboard 🔔 Don’t forget to like, comment, and subscribe for more conversations with industry leaders shaping the future of tech and business. Follow us: Instagram –   / aihubfrankfurt   YouTube –    / @aihubfrankfurt   Linkedin –   / ai-hub-frankfurt