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As the Internet becomes an increasingly integral part of the automotive retail process, dealers must rely more heavily on digital solutions to drive sales and efficiency. In its effort to connect dealerships with the best tools for online commerce, J.D. Power has released a new tool called Darwin that can help retailers gain more insight than ever into their customers’ car-buying journeys. On this episode of Driving Solutions, host Jim Fitzpatrick is joined by Ted Rubin, CEO of ActivEngage, a people-powered messaging solution for car dealerships, and Phil Battista, president of J.D. Power Dealership Technologies and Modern Retailing. Both Rubin and Battista have spent years helping dealers navigate the car market with leading insights and expertly crafted products. Now, they join the show to discuss the new Darwin tool and what it can do for retailers as the industry enters the final quarter of 2023. --- CBT News is an Automotive Network highly targeted, multi-media platform for retail automotive professionals. Offering a daily newscast, informative articles, eNewsletters, and 9 network shows hosted by the industry’s top trainers, professionals, and thought leaders. CBT News is the “go-to” source for dealership staff from the showroom to the service bay. Our 40 Under 40 nominations are now open! Nominate yourself or someone you know today! https://www.cbtnews.com/40under40/ https://www.cbtnews.com/ / carbiztoday