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ABA: How to Build Your Company Culture

How to Create Company Culture and Support Your ABA Practice Staff Company culture can make or break an ABA practice. In this episode of the ABA Business Leaders Podcast, Stephen and April Smith of 3 Pie Squared share how ABA owners can intentionally build culture, support their staff, and lead teams through growth and change. Drawing from their experience building, scaling, and exiting a seven-figure ABA organization, Stephen and April discuss why culture should evolve over time, how to balance values with business realities, and the responsibility leaders have in shaping workplace expectations. Joined by Cortney and Chris of Keene Perspectives, the conversation dives into hiring practices, retention strategies, team chemistry, and how leadership decisions impact staff long term. This episode is ideal for ABA founders, growing practices, and established leaders who want to strengthen their teams while building a sustainable business. Chapters 00:30 – Intro 06:01 – Stephen’s Message for Starters 07:40 – Establishing Your Why 12:30 – Alignment When Starting 15:56 – Course Correcting Is Crucial 17:43 – Developing Company Culture From the Start 21:52 – Balancing Values With Business Decisions 25:48 – How COVID Changed ABA Company Culture 31:05 – How ABA Business Leaders Shape Workplace Experiences 35:25 – Best Practices When Hiring New Staff 40:59 – Balancing ABA Teams Through Hiring 41:59 – Retention in ABA Companies 48:23 – “Traditions” in an ABA Company 50:30 – Final Thoughts Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-... Schedule a Consultation with Stephen https://3piesquared.com/stephen-booki... Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-... ABA Billing Tips Guide https://3piesquared.com/productDetail... ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetail... #ABABusiness #PracticeManagement #LeadershipInABA