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What if getting prescription medication were as simple as online shopping? After reinventing shopping, Amazon is applying the same innovative thinking to health care, delivering prescriptions to customers’ doorsteps, and in creative new ways like kiosks. Doug Herrington sits down with Hannah McClellan, VP of Amazon Pharmacy Operations, to explore how Amazon Pharmacy works, what problems it is designed to solve, and why Amazon believes it can improve one of the most frustrating parts of modern health care. They also discuss how Hannah’s career led her to this moment, and the advice she has for Amazon employees navigating big career moves. Hosted by Doug Herrington, CEO of Worldwide Amazon Stores With guest Hannah McClellan, VP of Amazon Pharmacy Timestamps: (01:35) — Hannah, what is your Amazon story? (03:50) — “I remember thinking, is my career at Amazon over?” (08:30) — What is a “Technical Advisor” at Amazon? (10:25) — You have a lot of opportunities in front of you and you choose Amazon Pharmacy — why? (12:20) — Is Amazon Pharmacy just like any other pharmacy? (15:30) — What happens in the background when my doctor sends a prescription to Amazon Pharmacy? (18:20) — How are you getting so fast with delivery? (23:09) — Do you get any feedback from customers? (24:46) — What are our Pharmacy kiosks? (26:43) — Is there a Leadership Principle you lean on most in this role? (28:25) — Jeff Bezos was relentlessly purposeful in using culture to get everyone to row in the same direction — how do you think we’re doing now in this regard? (31:37) — Are we still living up to our Leadership Principles? (32:10) — What’s your advice when people ask about taking risks and trying different things in your career? Episode Resources: Learn more about Amazon Pharmacy: https://pharmacy.amazon.com See how Amazon Pharmacy is expanding Same-Day Delivery: https://www.aboutamazon.com/news/reta... Follow Doug on social media: LinkedIn: / doug-herrington Instagram: / herrington_doug Threads: https://www.threads.com/@herrington_doug For more Amazon News, visit https://aboutamazon.com