Mercaux In-Store Experiences for SAP Intelligent CX in Action | Product Inspiration Series скачать в хорошем качестве

Mercaux In-Store Experiences for SAP Intelligent CX in Action | Product Inspiration Series

Alex Petrov, Chief Technology Officer at Mercaux, provides an overview of the In-Store Clienteling App for SAP Customer Experience. Watch this product inspiration video to learn about the strategic direction of Mercaux in building this assisted sales solution with integration to SAP Commerce Cloud, SAP Customer Data Platform, SAP Emarsys Customer Engagement, and SAP Order Management Services, as well as our major innovations as part of the Intelligent CX portfolio. The key highlights shared in this video are: 00:00 - Introduction 01:05 - Why Mercaux and SAP CX? 01:53 - What are Mercaux’s key solution capabilities and customer examples? 03:39 - How do you see AI shaping the future of CX? 04:58 - Start of the Demo 05:11 - Demo: Mercaux Assisted Selling an Omnichannel integrated with SAP Commerce Cloud 07:35 - Demo: Mercaux’s integration with SAP Customer Data Platform 09:59 - Demo: Mercaux’s integration with SAP Emarsys Customer Engagement 10:31 - Demo: Mercaux’s integration with SAP Order Management Services 10:59 - Demo: Mercaux’s integration with SAP Analytics Cloud 11:36 - Summary: Intelligent CX from SAP Get ready and experience Intelligent CX from SAP: https://sap.to/6055xj4gJ Explore SAP Commerce Cloud: https://sap.to/6056xj4gK Learn about Mercaux In-Store Omnichannel CX Solution: https://sap.to/6057xj4gz