Leader in Focus: Shanna Crawford, Director of IT Privacy at Costco скачать в хорошем качестве

Leader in Focus: Shanna Crawford, Director of IT Privacy at Costco

In this episode of Smart Cookies, host Bryon Scharenberg sits down with Shanna Crawford, Director of IT Privacy at Costco, to explore what it means to lead global privacy programs for one of the world’s most trusted retail brands. With over 25 years at Costco, Shanna shares her journey from entry-level roles to leading international teams across privacy, security governance, and awareness. She offers a candid look at how she navigates evolving regulations, cross-border complexity, and emerging technologies like AI - while staying grounded in Costco’s values and culture. Building scalable privacy programs across 14 countries Balancing regulatory compliance with business enablement Leading without a playbook: curiosity, adaptability, and inclusion How Costco approaches AI governance and ethical implementation Why modern privacy is about control, not secrecy This episode delivers real-world leadership insights from a seasoned privacy executive who’s shaping the future of data protection at global scale. 🎧 Listen now to hear how Shanna Crawford is helping Costco build resilient, people-centered programs in a rapidly evolving digital landscape.