Telco Account Mock Call for Newbies - No Internet ΡΠΊΠ°ΡΠ°ΡΡ Π² Ρ ΠΎΡΠΎΡΠ΅ΠΌ ΠΊΠ°ΡΠ΅ΡΡΠ²Π΅
Telco Account Mock Call for Newbies - No Internet
3 years ago
telco
mock call
troubleshooting
troubleshooting call
telco account
call center
mock call practice
mock call guide
technical account
no internet connection
call flow guide
flow chart
mock call with flow chart
philippines
bpo
callcenterphilippines
mock call script
call center newbie
call center script
kwestyon
call center guide
technical account call center
india
verizon
at&t
Tmobile
sprint
cable
ΠΠ΅ ΡΠ΄Π°Π΅ΡΡΡ Π·Π°Π³ΡΡΠ·ΠΈΡΡ Youtube-ΠΏΠ»Π΅Π΅Ρ. ΠΡΠΎΠ²Π΅ΡΡΡΠ΅ Π±Π»ΠΎΠΊΠΈΡΠΎΠ²ΠΊΡ Youtube Π² Π²Π°ΡΠ΅ΠΉ ΡΠ΅ΡΠΈ.
ΠΠΎΠ²ΡΠΎΡΡΠ΅ΠΌ ΠΏΠΎΠΏΡΡΠΊΡ...
ΠΠΎΠ²ΡΠΎΡΡΠ΅ΠΌ ΠΏΠΎΠΏΡΡΠΊΡ...
Π‘ΠΊΠ°ΡΠ°ΡΡ Π²ΠΈΠ΄Π΅ΠΎ Ρ ΡΡΡΠ± ΠΏΠΎ ΡΡΡΠ»ΠΊΠ΅ ΠΈΠ»ΠΈ ΡΠΌΠΎΡΡΠ΅ΡΡ Π±Π΅Π· Π±Π»ΠΎΠΊΠΈΡΠΎΠ²ΠΎΠΊ Π½Π° ΡΠ°ΠΉΡΠ΅: Telco Account Mock Call for Newbies - No Internet Π² ΠΊΠ°ΡΠ΅ΡΡΠ²Π΅ 4k
Π£ Π½Π°Ρ Π²Ρ ΠΌΠΎΠΆΠ΅ΡΠ΅ ΠΏΠΎΡΠΌΠΎΡΡΠ΅ΡΡ Π±Π΅ΡΠΏΠ»Π°ΡΠ½ΠΎ Telco Account Mock Call for Newbies - No Internet ΠΈΠ»ΠΈ ΡΠΊΠ°ΡΠ°ΡΡ Π² ΠΌΠ°ΠΊΡΠΈΠΌΠ°Π»ΡΠ½ΠΎΠΌ Π΄ΠΎΡΡΡΠΏΠ½ΠΎΠΌ ΠΊΠ°ΡΠ΅ΡΡΠ²Π΅, Π²ΠΈΠ΄Π΅ΠΎ ΠΊΠΎΡΠΎΡΠΎΠ΅ Π±ΡΠ»ΠΎ Π·Π°Π³ΡΡΠΆΠ΅Π½ΠΎ Π½Π° ΡΡΡΠ±. ΠΠ»Ρ Π·Π°Π³ΡΡΠ·ΠΊΠΈ Π²ΡΠ±Π΅ΡΠΈΡΠ΅ Π²Π°ΡΠΈΠ°Π½Ρ ΠΈΠ· ΡΠΎΡΠΌΡ Π½ΠΈΠΆΠ΅:
-
ΠΠ½ΡΠΎΡΠΌΠ°ΡΠΈΡ ΠΏΠΎ Π·Π°Π³ΡΡΠ·ΠΊΠ΅:
Π‘ΠΊΠ°ΡΠ°ΡΡ mp3 Ρ ΡΡΡΠ±Π° ΠΎΡΠ΄Π΅Π»ΡΠ½ΡΠΌ ΡΠ°ΠΉΠ»ΠΎΠΌ. ΠΠ΅ΡΠΏΠ»Π°ΡΠ½ΡΠΉ ΡΠΈΠ½Π³ΡΠΎΠ½ Telco Account Mock Call for Newbies - No Internet Π² ΡΠΎΡΠΌΠ°ΡΠ΅ MP3:
ΠΡΠ»ΠΈ ΠΊΠ½ΠΎΠΏΠΊΠΈ ΡΠΊΠ°ΡΠΈΠ²Π°Π½ΠΈΡ Π½Π΅
Π·Π°Π³ΡΡΠ·ΠΈΠ»ΠΈΡΡ
ΠΠΠΠΠΠ’Π ΠΠΠΠ‘Π¬ ΠΈΠ»ΠΈ ΠΎΠ±Π½ΠΎΠ²ΠΈΡΠ΅ ΡΡΡΠ°Π½ΠΈΡΡ
ΠΡΠ»ΠΈ Π²ΠΎΠ·Π½ΠΈΠΊΠ°ΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΡ ΡΠΎ ΡΠΊΠ°ΡΠΈΠ²Π°Π½ΠΈΠ΅ΠΌ Π²ΠΈΠ΄Π΅ΠΎ, ΠΏΠΎΠΆΠ°Π»ΡΠΉΡΡΠ° Π½Π°ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ ΠΏΠΎ Π°Π΄ΡΠ΅ΡΡ Π²Π½ΠΈΠ·Ρ
ΡΡΡΠ°Π½ΠΈΡΡ.
Π‘ΠΏΠ°ΡΠΈΠ±ΠΎ Π·Π° ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠ΅ΡΠ²ΠΈΡΠ° ClipSaver.ru
Telco Account Mock Call for Newbies - No Internet
In this Telco account mock call, the customer is experiencing a loss of internet connection. This is for call center newbies who want to learn the principles of technical troubleshooting. This mock call training includes a sample recording, explanations, and flow chart. FLOW CHART DOWNLOAD: https://drive.google.com/file/d/1bg0u... #telco #troubleshooting #mockcall #technicalaccount 00:00 Start of Telco Call 00:43 Empathy 01:13 Probing part 1 03:23 Short quiz 04:02 Flow chart (troubleshooting) 07:13 Confirm the account 07:31 ERC 1 08:28 Solution 1 & 2 10:50 ERC 2 13:25 Probing part 2 14:40 ERC 3 15:00 ERC 4 15:28 ERC 5 & Solution 3 16:21 Small talk 21:15 Probing part 3 21:41 ERC 6 24:22 Solution 4 26:55 Additional assistance 27:06 Recap 29:16 Closing 31:24 SUMMARY
Comments
