Usman Butt - Repair Desk Founder - Using Software To Increase Your Productivity | The Strange Show скачать в хорошем качестве

Usman Butt - Repair Desk Founder - Using Software To Increase Your Productivity | The Strange Show

— On today’s show I am going to be interviewing Usman Butt. Usman is the founder of RepairDesk, a proud Pakistani, and best of all a father of two. In our conversation we explored how software is helping create better productivity among repair shops, what it takes to run a successful repair shop and explored how we both scaled too fast. Repair Desk has been a proud software provider to XiRepair since 2018 and many other independent and franchise shops across the globe. Today’s sponsor is my company XiRepair. If you need your device repaired or data recovered, check out XiRepair.com. We are a WISE certified repair provider that can help fix your cell phone, tablet, computer, laptop and game console. We offer an industry leading warranty and have successfully fixed over 35,000 devices since 2018. Now on to my conversation with the one and only Usman Butt. — Mentioned Links: Repair Desk - https://www.repairdesk.co/contact Usman's Better Tech Interview -    • Startup Stories With UJ X RepairDesk | Usm...   Auto Leap Software - https://autoleap.com/ — Timestamps 0:00 - Usman Butt (Repair Desk) & Jonathan Strange 0:35 - Our mutual travel experiences to Asia. 2:15 - How different the repair industry is outside of the US. 3:02 - Bootstrapping Repair Desk from nothing 4:15 - Why do people think the repair industry is smaller than it is. 5:15 - How RepairDesk enables more affordable services for customers. 6:10 - The challenges of integrating repair software with OEMs. 9:00 - The goal of RepairDesk 11:55 - The big egos of those in the wireless repair industry. 14:00 - What happens when you make your first million in SAAS. 15:25 - The XiRepair story and why we migrated to just 1 store. 19:12 - XiRepair hitting nearly 2,000,000 in gross sales, but failing with systems. 20:15 - Scaling mail in repair with XiRepair.com 20:57 - The importance of having the right systems and team. 23:07 - The wireless repair industry's labor problem. 29:00 - The benefits of software in the auto repair industry. 30:09 - Owner of Auto Leap is also a Pakistani 30:39 - The work ethic of south east asians 32:00 - How auto repair quotes were given pre-repair software on vehicles. 33:09 - The auto repair industry is the poster child for success in the wireless repair industry. 34:17 - XiRepair before and after RepairDesk.co 36:17 - Separating parts & labor in the repair industry. 45:30 - Speed of service in the repair industry. 46:38 - WISE - standardizing time frames for repair and part numbers. 49:09 - The OEM perspective in the wireless repair industry. 50:34 - 3D printable repair jigs. 51:20 - OEMs seeing independent shops as partners and helping scale repair. 52:10 - Expanding into other types of repairs. — Thank you for taking your time to watch my video. I hope that you learn something from every piece of content that I post. My goal for starting this channel is and always will be to inspire people, help change negative habits and enlighten others into new ways of thinking. Subscribe to the channel to keep up to date with all my newest videos. Your comments are what fuel our small community, so please, right now, take a second and say "hi :)" — ► Subscribe to my channel here:    / jonathanstrange   — Jonathan Strange is the CEO of XiRepair, an electronics sales, repair and recovery company that gained local and state-wide attention after media outlets discovered the then high schooler’s rapidly expanding business. ► Montgomery Advertiser Article: https://www.montgomeryadvertiser.com/... — Connect With Me! Best Way To Connect: X: https://x.com/StrangeJonathan LinkedIn:   / jonathanjstrange   Instagram:   / jonathanjstrange   Facebook:   / jonathanjstrange   Twitter:   / strangejonathan   TikTok: https://vm.tiktok.com/ZMJGTGapC/ Website: https://jonathanjstrange.com/ — YOU ARE AWESOME! Don't let anyone tell you different. - J. S.