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Brother Eric Richards teaches Institute and Seminary in the Utah North Area, is a member of the Veritas society, a contributing author for the Patheos project, and a member of the International Writers and Editors Association. He has served in several Bishoprics, twice on High Councils, in the Stake Presidency, and now serves as a Bishop. For five years, Brother Richards and his team wrote the Online Seminary Curriculum. He presents at BYU and BYU-Idaho Education Week and is the author of Preparing for the Second Coming, Come Follow Me: Words of the Week, and was a contributing author for Deseret Book’s “Hear Him” project. He’s a certified Neuroscience Coach, and a great pickleball player in his free time. Brother Richards grew up attending the Mountain View Baptist Church in San Diego before missionaries baptized him and his mom. He served a mission in Honduras, and his son later served in the same mission. He first moved to Utah after meeting his future wife at EFY, and taught Seminary and played water polo and volleyball for Utah State University. They have been married for 27 years. Most of all, he loves teaching and being with valiant Christians around the world. ► Skip the comment section and discuss with our community of leaders at https://leadingsaints.org/zion How can we lead in a way that connects members deeply to Jesus Christ? This conversation moves beyond administrative duties to explore practical frameworks for empowering members, delivering difficult counsel, and fostering a revelation-driven ward culture. Highlights 00:00:00 - Introduction to Eric Richards and the Leading Saints Podcast 00:04:10 - Foundation: Connecting Every Leadership Principle to Jesus Christ 00:06:31 - The Role and Protective Value of the Bishop's Helpline 00:10:25 - Empowering Members through the Four Levels of Problem Solving 00:12:16 - Delivering Hard Counsel Using the "Hot Sauce" Compliment Sandwich 00:13:40 - Leading as a "Sherpa" to Facilitate Personal Revelation 00:14:58 - Establishing Physical and Spiritual Wellness Baselines 00:24:55 - Integrating Professional Therapy and Patriarchal Blessings 00:26:34 - Approaching Addiction Recovery as a "Personal Laboratory" 00:29:57 - Prioritizing Vulnerability and Heart-Led Messages in Sacrament Meeting 00:33:45 - Shifting Sunday Classes to Discussion-Based Teaching 00:35:04 - Ward Council Training: Fun, Banter, and Welcoming Visitors 00:49:53 - Cultivating a "Church of Joy" Beyond the Closing Prayer 00:55:04 - Facilitating Ward Council through the "Three Hats" Strategy 00:57:33 - Seeking Revelation Among the Group and Overcoming Ego 01:00:39 - Learning Priesthood Alignment through Leadership Service KEY INSIGHTS Connecting to Christ: All leadership efforts should ultimately prioritize helping individuals develop a personal relationship with the Savior rather than simply maintaining organizational functions . Four Levels of Problem Solving: Leaders can empower members by identifying their current "level" of problem-solving: Level 1 (bringing a completed solution), Level 2 (proposing options), Level 3 (sharing findings/research), or Level 4 (simply asking for the answer) . The "Hot Sauce" Technique: Delivering difficult correction is most effective when used as a "compliment sandwich," where hard truths are encased in genuine love to ensure the counsel is "metabolized" rather than rejected . Facilitating Personal Revelation: Leaders should serve as a "Sherpa" or "guide on the side," asking questions that invite the member to receive their own answers from the Spirit rather than providing them directly . Wellness Baselines: Richards emphasizes checking a member's physical (sleep, diet, exercise) and spiritual (prayer, scripture, temple) "baselines" to address holistic needs before tackling complex emotional or behavioral issues . Heart-Led Vulnerability: To create safety, leaders should model vulnerability in sacrament meetings and classes, prioritizing personal, "heart-led" experiences over purely informational "head-led" teaching . LEADERSHIP APPLICATIONS Member Empowerment: Instead of solving every problem, a leader can ask a member where they are on the 1–4 problem-solving scale, encouraging them to find and present their own solutions for the leader's approval . Ward Council Dynamics: Councils are most effective when members "check their ego" and evaluate every proposal through "three hats": their perspective as an individual, as a friend/neighbor, and through their specific stewardship . Joyful Ward Culture: Leaders can foster a "Church of Joy" by normalizing post-meeting interactions and using specific roles, such as "stenographers" to document the ward's spiritual history and community connections .