Brilliant Managers Don’t Have the Answers - Laura Ashley-Timms | 53 скачать в хорошем качестве

Brilliant Managers Don’t Have the Answers - Laura Ashley-Timms | 53

Most managers were promoted because they were good at the work, not because they were trained to lead people. In this conversation, Laura Ashley-Timms explains why so many “manager as coach” programs fail, why accidental managers are quietly draining productivity, and why the best leaders stop trying to be the fixer, solver, and solution giver. We talk about operational coaching, purposeful inquiry, coachable moments, the STAR model, the bottleneck effect, and what it really takes to build managers who create better performance through others. Laura also shares the story behind a major London School of Economics-backed study that found dramatic gains in management capability, retention, and ROI. A sharp episode for founders, operators, executives, HR leaders, L&D teams, and anyone trying to lead without becoming the bottleneck. The Answer Is a Question by Laura Ashley-Timms and Dominic Ashley-Timms, available via Amazon and other retailers: https://a.co/d/0gmY9gON Connect with Laura Ashley-Timms:   / laura-ashley-timms   Connect with Dominic Ashley-Timms:   / dominic-ashley-timms   For more on STAR Manager, visit: https://www.starmanager.global/podcast Timestamps: 00:00 Brilliant managers don’t have the answers 01:00 Why this is a management operating system problem 01:53 Why “manager as coach” training often fails 04:03 The real cost of coaching confined to sessions 04:33 The accidental manager problem 06:43 Why most leadership programs aren’t properly measured 07:55 Operational coaching as a mindset shift 09:21 Why managers become fixers and bottlenecks 10:18 How asking questions gives managers time back 11:29 AI, management, and developing others 12:13 What a coachable moment looks like 15:54 Purposeful inquiry vs polite questioning 16:53 “Helpful” questions that steal accountability 17:49 How managers stop being fixers 20:49 Why high performers struggle to scale 21:14 The manager-on-holiday test 22:02 The STAR model explained 24:23 Putting leadership impact under academic scrutiny 27:12 The 74x ROI result 31:33 What actually drives the ROI 33:42 Why management development moves at a glacial pace 35:57 Transformation, not just another training program 40:04 Why first-wave champions matter 44:28 A three-question starter kit 47:12 The “marriage saver” question 48:05 What to say when you don’t know the answer 53:29 Laura’s closing message for accidental managers 54:10 Resources and where to find Laura #Leadership #Management #ExecutiveCoaching #WorkplaceCulture #LauraAshleyTimms