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What if you could: • Reach 18 million users with a travel app, but with no ads, no selling of customer data, and no marketing team • Create a product so loved that users beg to pay for it • Step in after the explosive growth and still level it up as CEO That’s exactly what today’s guest, Clare Jones, has done at Polarsteps, one of Europe’s fastest-growing apps. From COO at what3words to CEO of an app now embedded on a third of Dutch smartphones, Clare knows how to scale culture-first, values-led tech that users actually stick with. In this episode of The OpenVC Podcast, we explore: ✅ Why Polarsteps has the best user retention in travel tech ✅ How a “no ads, no data sell” business model actually works ✅ The genius behind their viral photo books and AI itineraries ✅ How to scale without breaking the product or the culture ✅ Why Polarsteps only hires people aligned with its manifesto ✅ Clare’s biggest lessons from scaling at what3words (60M+ users) 📌 Polarsteps: https://www.polarsteps.com/ 📌 Clare on LinkedIn: / clare-jones- 🎙 Hosted by Harrison Faull, co-founder of OpenVC and managing director at OVC Ventures — investing in breakout founders across Europe and beyond. 📌 Harrison’s LinkedIn: www.linkedin.com/in/harrisonfaull 📌 OVC Ventures: https://www.ovcventures.com 👉 OpenVC helps 1,000+ founders monthly with automated pitch feedback, investor matching, and outreach tools: https://www.openvc.app