Autonomous Service Desk: Possible NOW - Tanium Tech Talks скачать в хорошем качестве

Autonomous Service Desk: Possible NOW - Tanium Tech Talks

Meet the autonomous service desk - powered by live endpoint intelligence. See how ServiceNow NowAssist + Tanium deliver agentic triage, real‑time diagnostics, and guided remediation the moment an incident hits. ⏳ Agentic triage kicks off instantly when an incident is created 💻 Real-time endpoint intelligence beats assumptions every time ✅ Confidence‑scored root cause analysis reduces investigation from hours to minutes 💪 The power of bounded autonomy (strong guardrails + powerful automation) #informationsecurity #informationtechnology #TaniumTechTalks #ServiceNow #AutonomousIT #EndpointManagement #AIAutomation #NowAssist RESOURCES Docs: https://help.tanium.com/bundle/tanium... ServiceNow Store: https://store.servicenow.com/store/ap... 00:00 Intro: The Future of the Service Desk 01:56 Meet Saqib 02:33 The Real Problem: Investigation Overload 04:20 Why Tanium + ServiceNow Changes Everything 06:01 Query at Scale + Action at Scale 09:18 DEMO Performance Issue Scenario 16:20 Evidence‑Based Root Cause Analysis 19:55 Preventing User Disruption 22:42 Guardrails: Bounded Autonomy 29:48 Outage Prevention & Predictive IT 32:51 What You Need to Get Started 35:40 The Knowledge Revolution for IT 37:50 The Road Ahead: Self‑Service Autonomy 38:51 Wrap up