Barricades and Barriers in Communication | Patrick Doering | TEDxStLouis скачать в хорошем качестве

Barricades and Barriers in Communication | Patrick Doering | TEDxStLouis

In this talk, Patrick Doering, a Crisis/Hostage Negotiator, shares how to remove barricades and barriers to communication and become better listeners. Patrick Doering has been in law enforcement since 1996 with Lake St. Louis (MO) Police Department. A Crisis/Hostage Negotiator since 2005, he is currently the St. Charles County Regional Crisis Negotiation Team Commander. He's a graduate of FBI National Academy, FBI National Crisis Negotiation Course, and London Metropolitan Police (Scotland Yard) National Negotiators course. Patrick is the former President and co-founder of the Missouri Association of Crisis Negotiators. He has presented case studies at several conferences across the country. He is currently the Crisis Negotiation Section Chair for the National Tactical Officers Association. Patrick has written two books, Crisis Cops and Crisis Cops 2, interviewing pioneers from the 70s and 80s. He traces the evolution of “crisis negotiations” and shares their stories—colorful, comical, tragic, and heartbreaking—distilling the essential communications, tactical, and human lessons he and colleagues have learned through the years. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx