From Shop Floor to 750+ Professionals — Lessons in Scaling Leadership | ft. Neerav Doshi скачать в хорошем качестве

From Shop Floor to 750+ Professionals — Lessons in Scaling Leadership | ft. Neerav Doshi

Industry Magnates Premier: Interview with Mr Neerav Doshi, Vice President - ITES Operations at MSI Services Private limited, with FaceTime with Leaders - A WDC Initiative We are honored to premiere the "Industry Magnates" with our esteemed guest, Mr Neerav Doshi. Explore leadership philosophy, ideas, and best practices that have propelled them in their professional and personal lives. Brief about Mr Neerav Doshi: Neerav K. Doshi is a seasoned business and technology leader with over 20 years of experience in IT-enabled services, shared services transformation, digital operations, and AI-led innovation. As Vice President – ITES Operations at MSI Services Pvt. Ltd., the global shared services arm of MSI, USA ($2.7B+ enterprise), he leads a 750+ member team across finance, sales, supply chain, and operations. Neerav has been pivotal in scaling MSI’s operations while driving digital transformation, integrating AI and machine learning to automate customer interactions and achieve 30% efficiency gains and 15% cost savings. He spearheaded the migration to Power BI for real-time analytics, strengthened governance and compliance frameworks, implemented pandemic business continuity plans, and expanded infrastructure to support future growth. His hands-on leadership journey—from trainee to Vice President—reflects a philosophy of opportunity-driven action, entrepreneurial courage, and talent development, harmonizing people, processes, partnerships, and platforms to deliver sustainable enterprise impact. Neerav brings to the boardroom a rare combination of strategic foresight, digital fluency, and operational excellence. His accomplishments in AI adoption, business intelligence, process governance, and large-scale operational scaling demonstrate his ability to translate technology and data into measurable business value. He has led global teams, embedded a data-driven decision culture, and implemented robust risk management, fraud prevention, and compliance frameworks. Guided by his “4P Philosophy” of People, Process, Partnership, and Platform, he champions leadership development, cross-border collaboration, continuous improvement, and innovation with simplicity and human-centered design. Recognized as GCC Site Leader of the Year (2024) and awarded for academic excellence by Nirmala Sitharaman, Neerav is well-positioned to contribute to boards seeking digital strategy oversight, operational resilience, and innovation-driven growth. Watch Exclusive Interview where our esteemed guest shares views on: 00:00 Introduction 02:24 Mr Doshi on his rise from trainee to global leader 07:24 Mr. Doshi on scaling teams and mindset 11:31 Mr. Doshi on early AI adoption and execution 16:18 Mr. Doshi on earning trust in data over instinct 20:49 Rapid Fire with Mr Doshi 24:46 Mr. Doshi on vendor fraud risk and governance 29:14 Mr. Doshi on joining Directors' Institute #Directorsinstitute #IndustryMagnates #NeeravDoshi #FaceTimeWithLeaders #WDCInitiative #BusinessLeadership #DigitalTransformation #SharedServices #ITESOperations #AIInBusiness #PowerBI #DataDrivenCulture #OperationalExcellence #GlobalSharedServices #RiskManagement #VendorFraud #BoardroomReadiness #StrategicLeadership #InnovationLeadership #EnterpriseTransformation #LeadershipInsights