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This video provides a deep dive into the official documentation from OpenAI regarding the practices governing their Services, including ChatGPT, DALL·E, Sora, and the API Platform. We break down the key commitments related to data collection, usage terms, security standards, and safety procedures. 🔍 Understanding Data Collection and Privacy OpenAI collects several categories of Personal Data from users of its Services. • Personal Data You Provide: This includes Account Information (name, contact details, payment information, transaction history) and User Content (your prompts, files, images, and audio uploads). • Technical Information: When you use the Services, OpenAI receives Log Data (IP address, browser type, time of request), Usage Data (features used, content types viewed), and Device Information (operating system, device identifiers). • Location Information: The general area from which your device accesses the Services is determined using information like the IP address for security reasons and to improve the product experience, or more precise GPS location if you choose to provide it. How Data is Used: Personal Data is used to provide, analyze, and maintain the Services (e.g., responding to ChatGPT questions), improve and develop new features, communicate with users, prevent fraud or illegal activity, and comply with legal obligations. Content provided by users may be used to improve the Services, such as training the models that power ChatGPT, though users can opt out of this use. Data Disclosure: Personal Data may be disclosed to vendors and service providers (like hosting services, payment processors, and customer service), affiliates, government authorities (if required by law), and parties involved in business transfers (Transactions). Note that if you join a ChatGPT Enterprise or business account, the administrators can access and control your account, including your Content. -------------------------------------------------------------------------------- 🛡️ Security, Compliance, and Safety OpenAI is committed to building trust by protecting customer and user data, models, and products. • Security & Compliance: OpenAI business products (API, ChatGPT Enterprise/Business/Edu) are covered by SOC 2 Type 2 and CSA STAR Level 1 reports, confirming controls align with industry standards for security and confidentiality. OpenAI supports customer compliance with privacy laws like GDPR and CCPA. They also invite security researchers to report issues through a Bug Bounty Program. • Safety Approach: Safety involves an iterative process: Teach (filter data, follow policies, incorporate human values), Test (red teaming, system cards, preparedness evaluations), and Share (safety committees, feedback). • Model Safety Evaluations: Comprehensive safety measures and evaluations are outlined in system cards for major models like GPT-5, Sora 2, GPT-4o, and OpenAI o3/o4-mini. These evaluations focus on risks like biological/chemical capability, cybersecurity, and AI self-improvement. -------------------------------------------------------------------------------- 📝 Key User Terms and Accuracy Warnings When using services like ChatGPT and DALL·E, certain Terms of Use apply. • Content Ownership: As between the user and OpenAI, users retain ownership rights in their Input and own the Output. OpenAI assigns all its right, title, and interest in and to the Output to the user. • Accuracy Disclaimer: Users must understand that Output may not always be accurate due to the probabilistic nature of machine learning. Output should not be relied upon as a sole source of truth, factual information, or a substitute for professional advice. Users must evaluate Output for accuracy, using human review as appropriate, before using or sharing it. • Mandatory Arbitration: Disputes arising out of or relating to the Terms or Services are generally resolved through final and binding mandatory arbitration with the National Arbitration and Mediation (“NAM”), though users may opt out within 30 days of account creation. Class arbitrations, class actions, and representative actions are prohibited. • Cookies: OpenAI uses Necessary cookies (required for service functionality like user authentication and security), Analytics cookies (to understand service usage, often via Google Analytics), and Marketing Performance cookies (to measure campaign efficacy, often via LinkedIn, Google, Facebook, and TikTok). Necessary cookies cannot be disabled if you wish for the Services to function. --------------------------------------------------------------------------------