EP 51: High Tech Is Easy. High Touch Is the Work. скачать в хорошем качестве

EP 51: High Tech Is Easy. High Touch Is the Work.

In this conversation, Shveta Malhan and Kimberly Shaw explore the complexities of digital transformation, particularly the tension between rapid technological advancements and the slower pace of human adaptation. They discuss the importance of understanding resistance to change, the role of design in successful change initiatives, and the need for organizations to evolve their change management playbooks in the context of AI. The conversation emphasizes the significance of data-driven decision-making, the integration of AI into workflows, and the necessity for leaders to enhance their sense-making capabilities. Ultimately, they advocate for a shift from traditional management approaches to a focus on enablement, ensuring that change is continuous and sustainable. 👤 Guest: Kimberly Shaw Kimberly leads and manages multiple people, process and system transformation initiatives in public and private sector organizations. Her focus is on human-centered, positive change that is focused on improving people capability and performance. Her initiatives are completed to shared success and with high levels of change readiness and adoption. With commitment to realizing change benefit in high-value, high-priority transformation programs, she leverages strong engagement, communication, learning and collaboration. A champion of building strong change and value networks, Kimberly optimizes and strengthens culture, improves corporate outcomes, actions strategic objectives, and generates meaningful and measurable organizational and operational change. Clients: CDIC, Definity, Bruce Power, Cadillac Fairview, Enbridge, Bank of Canada 🔗 Connect with Kimberly:   / kimberlyshaw   👥 Host: Shveta Malhan Managing Partner at Yenza3. With over 22 years of global, multi-industry experience, Shveta is passionate about challenging the status quo and applying cross-domain research to craft unique solutions for enabling people performance in alignment with business goals. 🔗 Connect with Shveta:   / shvetamalhan   💡 About TIDES: TIDES brings together voices from across industries to explore how technology—especially AI—is reshaping work, skills, and the human experience. 👥 TIDES on Linkedin -   / tides-by-yenza3   👥 TIDES on Substack: https://tidespodcast.substack.com/ 👥 TIDES on Instagram:   / tidescast   ‪@TIDESpodcast‬ 💡 About YENZA3: Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 🌐 www.yenza3.com Chapters 00:00 The Tension of High Tech vs. High Touch Transformation 02:37 Understanding Resistance in Change Management 05:39 The Role of Design in Change Initiatives 08:19 Evolving Change Playbooks for Modern Challenges 10:54 Navigating Complexity in Organizational Change 13:40 Leveraging Data and Insights for Change 16:32 Integrating AI into Organizational Workflows 19:04 Sense-Making in Leadership During Change 21:54 Building Change Capability Across Organizations 25:00 The Importance of Centralized Change Management 27:35 Enablement vs. Management in Change Practices 30:18 The Future of Change in an AI-Driven World 33:15 Final Thoughts on Facilitating Change #ai #digitaltransformation , #changemanagement , #organizationalchange , #leadership #resistance #designthinking , #enablement #data-driven #decisionmaking , #technologyadoption