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In this video, Ethan West explains the types of nonconformity in a management system — major, minor, and routine — and how to effectively treat them using simple and powerful tools like: 🔍 5 Whys 🐟 Ishikawa (Fishbone) Diagram 📊 Pareto Analysis You’ll also learn how to turn nonconformities into opportunities for continuous improvement and strengthen your compliance strategy. 📌 Timestamps: 00:00 – Introduction: What are nonconformities? 00:41 – Major Nonconformity: When a key requirement is not met 01:39 – Minor Nonconformity: Isolated control failure 02:37 – Routine Nonconformity: Internal or external findings 03:14 – Don’t fear nonconformities: Use them to improve 03:39 – Tool 1: 5 Whys 04:10 – Tool 2: Ishikawa (Fishbone) Diagram 05:03 – Tool 3: Pareto Analysis (80/20 Rule) 05:32 – Final Step: Action plan and team involvement 05:57 – Conclusion and recap 🔗 Resources: Learn more about Nonconformity Management and ISO Standards: 👉 https://qms-certification.com/ 📱 Follow QMS Certification: Instagram: @qmsamerica Facebook: QMS America LinkedIn: QMS America #Nonconformity #ISO9001 #QualityManagement #RootCauseAnalysis #5Whys #IshikawaDiagram #FishboneDiagram #ParetoAnalysis #ContinuousImprovement #InternalAudit #CorrectiveAction #ManagementSystem #QMSCertification #AuditFindings #CAPA #ProcessImprovement #RiskManagement #ISOStandards #Governance #Compliance #BusinessExcellence #QMSAmerica