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Get Glenn Sharp’s book Now What?: https://www.amazon.com/Now-What-Promo... Subscribe to the Now What? Podcast: / @nowwhatpodcastfeed Learn more: https://readnowwhat.com Join the conversation: How do you hold a high-potential employee accountable without losing them? --- Description Every manager eventually faces this challenge: a high-potential employee with a negative attitude that starts to affect the team. In this episode, Glenn Sharp answers a real question from a client in Cincinnati about how to motivate a talented employee while still holding them accountable for persistent negativity—especially when that attitude is directed toward upper management. Glenn explains why situations like this don’t fix themselves. In fact, when managers avoid addressing negative behavior, it almost always gets worse. Accountability isn’t optional—it’s leadership. What You’ll Learn in This Episode: • Why negative attitudes must be addressed early Ignoring the issue sends the wrong message to the employee and the rest of the team. • The Accountability Ladder Learn the difference between powerful behavior (owning it, finding solutions, acknowledging reality) and powerless behavior (excuses, blame, waiting and hoping). • Proactive vs. Reactive Leadership Why doing the work up front—and getting alignment with HR or your boss—protects you and strengthens your position as a leader. • Using the Employee Planning Worksheet How to work with the employee to clarify: – The impact they want to have on the team – Priorities for the year – Short- and long-term projects – Learning and development goals • Turning potential into performance Great leaders don’t just motivate—they set clear expectations and hold people accountable. Glenn closes the episode by previewing Episode 16, which focuses on navigating and leading through change. Chapters 0:00 – Intro 1:15 – Looking Ahead to 2026 2:08 – A Real Question About Negative Attitudes 5:13 – The Accountability Ladder 8:16 – Proactive vs. Reactive Leadership 10:08 – The Employee Planning Worksheet 15:48 – Episode 16 Preview: Change #leadershipdevelopment #managementtips #accountability #peopleleaders #newmanager #managertraining #employeeperformance #nowwhatpodcast #leadershipjourney