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In this episode of Get Behind the Screens, Glen Benjamin and David Moadab are joined by Zack Kraines, an accounting and tax savings specialist, and Antonio Urbina Jr, an AI automation builder focused on practical business use cases. The conversation goes beyond surface level AI talk and gets into how professionals are actually using AI in real businesses today. Zack explains how AI is changing accounting and tax work by removing repetitive tasks while increasing the importance of judgment, context, and expertise. He shares real examples from his firm, including tax planning workflows, bookkeeping automation, internal calculators, and how his team uses AI securely without exposing sensitive client data. Antonio brings a builder’s perspective, showing how small businesses can now create custom tools and automations that used to require expensive software platforms. The discussion covers reducing SaaS dependency, building internal tools, automating lead workflows, and why keeping humans in the loop still matters. The group also addresses the risks. Blind trust in AI, hallucinations, security gaps, and data exposure are all discussed with real examples. The message is clear. AI is powerful, but only when used responsibly and verified by professionals who understand the consequences. Other topics covered include: Why AI does not replace professionals but raises expectations Using AI as a thinking partner, not a decision maker Secure AI environments versus public tools Value based pricing in an AI driven world Practical ways business owners can start using AI today This episode is designed for business owners and professional service firms who want clear, practical guidance without hype or fear tactics. Watch more episodes and resources at getbehindthescreens.com