How Analytics Can Be Used to Improve Efficiency & Revenue in Collections скачать в хорошем качестве

How Analytics Can Be Used to Improve Efficiency & Revenue in Collections

Collection agency owners use data analytics every day - but are they being used to their fullest potential? We spoke to Prodigal to find out. If you want to skip to a certain topic, use the timestamps below! Challenges That Analytics Can Address [2:30] How Data Analytics Software Works [5:50] Using Analytics to Measure Collector Productivity [8:35] Common Obstacles of Collecting on a Debt [12:51] Can Agent Monitoring Tools Improve Productivity? [16:40] Why Agencies Should Use Data Analytics Software [19:30] If you want to read more on this topic, visit our blog: https://blog.arbeitsoftware.com/data-... About Our Guest Shantanu Gangal is the CEO of Prodigal. Based in Silicon Valley, Prodigal is bringing the power of AI and machine learning to lenders, creditors and collection agencies. Prodigal’s world class speech recognition software monitors every call for compliance and collector performance with its AI trained for optimal accuracy and actionable results. Prodigal unlocks hidden value in a collection contact agency's vast corpus of unstructured audio data by making it searchable and enabling them to improve compliance, increase operational efficiency and win new clients.