5 BIGGEST Mistakes You're Making with Service Mapping скачать в хорошем качестве

5 BIGGEST Mistakes You're Making with Service Mapping

Are you making these 5 big mistakes with Service Mapping in ServiceNow? Watch this video to learn how to avoid common pitfalls and optimize your services Unlock the power of Service Mapping in ServiceNow and get a solid overview of the Configuration Management Database (CMDB). This video covers: • What is Service Mapping in ServiceNow and how it differs from traditional CMDB discovery • How service maps automatically identify business services, applications, and infrastructure components • Key concepts: CI, CIs, CI Classes, CI Relationships, Domain Separation • How Service Mapping builds a dynamic service topology map and why it matters for incident, change, and problem management • A high-level walk-through of the data model: services, business services, technical services, and CIs • Best practices for implementing Service Mapping and CMDB hygiene • Common pitfalls and tips for ensuring accurate service maps and up-to-date CMDB data • Real-world use cases: impact analysis, change enablement, and outage response Whether you’re new to ServiceNow or looking to deepen your CMDB strategy, this video will give you a practical, end-to-end understanding of service mapping and CMDB fundamentals. Don’t forget to like, subscribe, and hit the bell for more ServiceNow tutorials and best practices. • "What is Service Mapping in ServiceNow" • "ServiceNow Service Mapping overview" • "CMDB explained" • "CMDB in ServiceNow" • "Service Mapping vs CMDB" • "ServiceNow ITSM tutorial" • "ServiceNow configuration management" • "CI relationships ServiceNow" • "Business services ServiceNow" • "Service health ServiceNow" • "CMDB hygiene best practices" • "ServiceNow data model" • "ITIL CMDB guidelines"