Alan Gonsenhauser: Customer Experience, Indispensable Tactics & AI's Market Role - Episode #12 скачать в хорошем качестве

Alan Gonsenhauser: Customer Experience, Indispensable Tactics & AI's Market Role - Episode #12

How can marketing leaders shift from tactical execution to strategic business alignment? In this episode of Connect To Market, host Casey Cheshire welcomes Alan Gonsenhauser, founder and CEO of Demand Revenue, LLC and experienced CMO advisor, to explore the transformation of marketing leadership. Alan emphasizes the critical need for marketing efforts to align tightly with overall business strategy, moving beyond mere tactics to drive measurable business outcomes. He shares actionable insights on creating remarkable customer experiences, prioritizing retention and upsell, and leveraging AI as a tool to enhance but not replace innovative thinking. Alan also explains the importance of speaking the language of the C-suite and focusing on net revenue retention to elevate marketing’s role in the organization. In this episode, we cover: The shift from tactical marketing to strategic business alignment Using AI to enhance marketing without losing innovative thinking The importance of customer retention and net revenue retention Communicating effectively with the C-suite to drive impact If you’re a marketing leader looking to elevate your impact by integrating strategic insight with tactical execution, Alan’s expertise offers a compelling roadmap to transform your leadership and drive business growth. 🔔 Don’t forget to subscribe and hit the notification bell so you never miss an episode of Connect To Market. Connect with Alan: LinkedIn:   / alangonsenhauser   YouTube:    / @alangonsenhauser   Demand Revenue: demandrevenue.com Ways to Tune In: Spotify: https://open.spotify.com/show/01kCcPP... Apple Podcasts: https://podcasts.apple.com/podcast/co... Amazon Music: https://music.amazon.com/podcasts/b5c... iHeart Radio: https://iheart.com/podcast/282837141/ Podchaser: https://www.podchaser.com/podcasts/co... YouTube:    • Connect To Market Podcast   Connect To Market is produced and sponsored by Ringmaster, on a mission to create connections through branded podcasts. Learn more at https://ringmaster.com/