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The Daniel Goleman Model of Emotional Intelligence

Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’. He followed this up with two further books that deserve to be read by all serious managers: • Working with Emotional Intelligence (1998) • The New Leaders (2002) All links below His model of Emotional Intelligence is the most widely known and used in the workplace context. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence This video is part of course module number 1.4.1 Program 1: Managing Yourself Course 4: Emotional Intelligence Section 1: Overview of Emotional Intelligence Other videos in this section include: 🎬 Introduction to Emotional Intelligence    • What is Emotional Intelligence? An Introdu...   🎬 Why is Emotional Intelligence Important at work?    • Emotional Intelligence at Work: Why is it ...   🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model    • Howard Gardner: Emotional Intelligence in ...   🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence    • Emotional Quotient (EQ): The Reuven Bar-On...   🎬 The Salovey & Mayer Model of Emotional Intelligence    • The Salovey & Mayer Model of Four Emotiona...   🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against    • Critical Assessment of Emotional Intellige...   = = LESSON NOTES What Makes a Leader? https://hbr.org/2004/01/what-makes-a-... Emotional intelligence is the ability to understand and manage your own and other people’s emotions and feelings. Goleman: managers with higher levels of emotional intelligence can be more effective and objective, because of their self-awareness and self-control. This can promote a more productive workplace. Goleman’s five Emotional Intelligence skills. 1. Self-Awareness - the foundation for Self-Regulation 2. Self-Regulation - helps you get the best from yourself 3. Motivation - ability to motivate yourself - later subsumed into self-regulation. 4. Empathy - the foundation for Social Skills 5. Social Skills - help you get the best from others There is a range of measurement tools based on the Goleman model of EI: 1. The Emotional Competence Inventory (ECI) 2. The Emotional and Social Competence Inventory (ESCI) 3. The Emotional and Social Competence – University Edition (ESCI-U) 4. The Emotional Intelligence Appraisal = = RECOMMENDED EXERCISE If you were to do the assessment, which factors would you expect to show as: 1. strengths? (2 MC CPD Points) 2. weaknesses? (2 MC CPD Points) And... 3. How does Goleman's model enhance your understanding of emotional intelligence? (2 MC CPD Points) = = DOWNLOADS Free Resources 🧰 CPD Tools - https://gum.co/MC-CPD Paid resources 🧳 Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3) = = RECOMMENDED READING 📖 Emotional Intelligence: Why it Can Matter More Than IQ https://geni.us/KxAZAZ8 📖 Working with Emotional Intelligence https://geni.us/R024Ax 📖 The New Leaders: Transforming the Art of Leadership https://geni.us/5ziIw 📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships https://geni.us/Xn6BpoK 📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life https://geni.us/Ne8Wz 📖 EQ Applied: The Real-World Guide to Emotional Intelligence https://geni.us/XoqvY ⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-... (the links are affiliated) = = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS You can record your Management Courses CPD points on our free, downloadable CPD record log. 📓 Download it at: https://gum.co/MC-CPD Each video has two levels of MC CPD points. For this video: If you simply watched the video, record 3 MC CPD points If you also carried out all of the recommended exercises, score a total of 9 MC CPD points = = CHAPTER MARKERS 00:00 - Daniel Goleman’s model of Emotional Intelligence 01:00 - Daniel Goleman: What Makes a Leader? (HBR) 02:12 - Components of Emotional Intelligence in Goleman’s model 03:22 - Self Awareness 04:09 - Self Regulation 05:05 - Motivation 05:32 - Interpersonal and Intrapersonal Intelligence 05:48 - Empathy 06:30 - Social Skills 06:58 - Measuring Emotional Intelligence 07:57 - Summing up Emotional Intelligence #ManagementCourses #Emotional Intelligence #DanielGoleman