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Join My Free Community: https://bit.ly/4qeA03q Free Storytelling AI App: https://bit.ly/4s8NPlL Free Newsletter: https://bit.ly/4pOcgU9 Serving Journal: https://www.amazon.com/dp/B0CSNSY1M1 Join Me on Substack: https://podcasthost.substack.com/ "A single mistake should never define who you are as a person." Have you ever made a mistake that left you feeling judged alone disappointed overwhelmed or stuck in what went wrong? In this powerful episode of Doing Business With A Servant’s Heart host Steve Ramona sits down with aviation safety expert Eckhard Jann to share a story from a remote tribe in Zambia that rewired how we see mistakes failure and human worth. Eckhard opens with a vivid picture of the Bamba tribe who do not punish or humiliate those who err. Instead they walk them into the center of the village and surround them with cheers love and affirmation to remind them they are more than their mistakes. Steve and Eckhard explore how this tribal ritual reflects a radical leadership mindset that can change the way we lead serve and create culture in business and life. Listeners learn why most organizations hunt for who made the error and how that approach blinds them to the real beginning of the chain of events that caused it. Eckhard shares stories from aviation aviation safety and hospital systems showing how differentiating between the person and the error creates space for learning growth and innovation. Through honest vulnerability real life examples and deep human connection this episode invites you to see mistakes as waypoints not verdicts and to bring grace to yourself and others every day. If you are a leader entrepreneur or someone committed to growing stronger wiser and more compassionate this episode will expand how you see failure success and the path between them. P.S. When you next feel the sting of a mistake remember that what you do next matters more than what went wrong in the first place. Guest Bio Eckhard Jann is a veteran aviation safety expert investigator and trainer with more than thirty years of experience in high reliability industries. He has trained thousands of professionals to examine human error with clarity compassion and effectiveness helping organizations learn from mistakes instead of punishing them. Drawing on research systems thinking and cross‑industry experience Eckhard’s work in error management reshapes how business leaders approach failure and growth. He is the author of the influential book Error One and a passionate advocate for human centered leadership. errorone.net https://open.spotify.com/show/09uOW1c... https://www.amazon.com/dp/B0DM6Z16GL?... Shout out to my Sponsor A mind for All Seasons Your brain is your greatest competitive edge—and it deserves to perform like one. Want to think faster, remember more, and stay focused longer? Just text the word "optimize" to 72000 and get instant access to 6 short, powerful videos—each just 3 to 5 minutes—that reveal simple strategies to unlock peak mental performance. Because when your brain is clear, your business grows. Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast https://podcast.feedspot.com/small_bu... Subscribe to our NEWSLETTER: https://doing-business-with-a-servant... Order our SERVING JOURNAL: https://www.amazon.com/dp/B0CSNSY1M1