IT Quality Management | Course Introduction 1.00 | Purdue University скачать в хорошем качестве

IT Quality Management | Course Introduction 1.00 | Purdue University

Welcome to the first lesson of "IT Quality Management" course, presented by Associate Professor Kevin Dittman from Purdue University! In this course, students will be introduced to the importance of quality within the IT industry and how it can be managed efficiently. From historical quality movements to well-known personnel who pioneered these movements, to how organizations employ quality initiatives like Total Quality Management, LEAN, & Six Sigma. Prof. Dittman also touches upon the usage of several quality tools to tackle IT quality issues and applies metrics and measurement programs. This course is based on the textbook, "Project Quality Management: The Why, the What, and the How" by Ken Rose, additional eBooks will also be provided for reference. Before jumping into the learning materials, make sure to review the syllabus, "start here" folder, and module one, if you have any further inquiries, be sure to reach out via email or phone. Subscribe to this channel for further lessons from Purdue University Online, and expand your knowledge with leading professors and researchers from Purdue University. Learn how you can take courses like this one from Purdue University Online by visiting online.purdue.edu.