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00:00 - Intro 00:54 - Keeping people on task 01:18 - How are they going to bring focus to the team 02:06 - We need to re-engage them 03:15 - We commuted a game plan 04:00 - Notice at times that your team is disengaged or unfocused 05:01 - Revisit the game plan how did that go 06:12 - People are not focused and disengaged 06:38 - You need to re-engage them Restaurant Management Tip: How to Keep Your Restaurant Staff on Task How do you keep your team focused on the customer? When your staff becomes disengaged, it is critical to refocus them back to the task at hand. This lack of focus could be due to a lack of communication. When they clock in, remind them of what they are doing that day and have them reiterate it to you. Ask them questions and engage their focus for the tasks ahead. “Have you done this? How will you handle this? Where are you at with this?” If they have down time, have the staff role play certain situations and review with them later how they handled them. Based on their responses, you can offer praise and feedback. Without a game plan, the team will not stay focused. You must have a daily plan for each member of the team. Observe them and be ready to refocus their attention as needed. As a leader, you must be proactive to have a productive team and prevent problems later. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: / @makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/sh... CONNECT on Linked-In: / hengamstanfield